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    ScottMadden Research 2 min read
    CoE Design

    AI-Enabled Shared Services: New Service Offerings and Emerging Roles

    Practitioner role framework, not a measured benefit study. AI-enabled services require knowledge curation, data stewardship, digital workforce management, architecture and value-realization responsibilities.

    Key takeaways
    • 01Koko application (inference): Assign those responsibilities in CoE charters.
    • 02Distinguish extensions to existing roles from incremental positions and include their costs in the transition plan.
    In brief · from scottmadden.com

    AI-enabled services require knowledge curation, data stewardship, digital workforce management, architecture and value-realization responsibilities. Koko application (inference): Assign those responsibilities in CoE charters. Distinguish extensions to existing roles from incremental positions and include their costs in the transition plan.

    Read the full article at scottmadden.com

    AI-enabled services require knowledge curation, data stewardship, digital workforce management, architecture and value-realization responsibilities. Koko application (inference): Assign those responsibilities in CoE charters. Distinguish extensions to existing roles from incremental positions and include their costs in the transition plan.

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