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ScottMadden Research 2 min read

FTE Benchmarks

Evolving Financial Operations: 2024 Financial Shared Services Benchmarking Study

Historical peer comparison, not evidence of AI-caused savings. Shared-services performance varies materially with scale, maturity and how the finance scope is defined.

Read at scottmadden.com

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Key takeaways

01Koko application (inference): Obtain measure definitions and matching peer cohorts before setting staffing ranges.
02Keep activity volumes and complexity alongside revenue; do not recast historical quartiles as AI targets.

In brief · from scottmadden.com

Shared-services performance varies materially with scale, maturity and how the finance scope is defined. Koko application (inference): Obtain measure definitions and matching peer cohorts before setting staffing ranges. Keep activity volumes and complexity alongside revenue; do not recast historical quartiles as AI targets.

Read the full article at scottmadden.com

Shared-services performance varies materially with scale, maturity and how the finance scope is defined. Koko application (inference): Obtain measure definitions and matching peer cohorts before setting staffing ranges. Keep activity volumes and complexity alongside revenue; do not recast historical quartiles as AI targets.

#FTE benchmarks #Shared services #Activity analysis #CFO Operating Model Research

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