Shipping
Agent Assist
AI-powered assistant for augmenting human agents and enabling execution of complex, cross-domain actions within enterprise workflows.
Agent Composer
Natural language interface for creating custom AI agents without coding. Enables rapid agent development and customization for enterprise workflows.
Agentic Conversation
Conversational AI engine that enables natural language interactions with automated action execution through agentic workflows.
Agentic Conversations
Conversational AI capability enabling multi-turn dialogue between users and AI agents for complex problem-solving and task execution.
AI Agent Orchestration
System enabling complex, cross-domain autonomous actions by coordinating multiple AI agents to execute interconnected workflows.
AI Agent Platform
Core platform for building and deploying agentic AI solutions that combine chatbots and action bots for enterprise automation.
AI Agents
Framework for deploying autonomous AI agents that can understand context, make decisions, and execute tasks across enterprise systems.
AI Agents for Finance
Purpose-built AI agents for budget management, expense report processing, financial metrics analysis, and real-time financial reporting.
AI Agents for Procurement
Intelligent agents for contract management, invoice processing, inventory management, demand forecasting, and procurement automation.
AI for Customer Service
Conversational AI solution for customer support enabling 24/7 self-service, ticketing automation, and personalized assistance.
AI for IT Service Desk
Conversational AI solution for IT help desk automating user access management, software provisioning, and ticket resolution 24/7.
AI for IT Service Management
AI-powered ITSM solution that automates service management workflows and improves IT service delivery.
AI for ITOps
Platform for proactive incident prediction, automated remediation, and cloud service management across AWS, Azure, and hybrid environments.
AI Search with Neural Networks
Enterprise-wide neural search powered by generative AI to conduct complex queries across databases, knowledge bases, and business applications with permission-aware results.
AI Service Desk
AI-powered service desk for IT support with ticket management, auto-resolution, and 24/7 technical support across multiple channels.
AI Workflow Builder
Interface for designing and deploying automated workflows powered by AI agents across enterprise domains.
AI-Driven Analytics
Analyzes outcomes, generates knowledge, and creates automation playbooks from past resolutions, feedback, and expert insights for continuous learning and improvement.
AIOps
AI operations platform for IT operations and monitoring, including proactive incident prediction and automated remediation.
Aisera Agent Assist
AI-powered agent assistance tool that boosts productivity of human support agents by providing intelligent suggestions and automating routine tasks.
Aisera Assistant
Core AI assistant for executing complex, cross-domain actions across enterprise workflows with continuous performance optimization and observability.
Aisera Unify
Open standards backbone leveraging A2A, MCP, and AGNTCY to integrate best-of-breed agents, apps, and tools into a cohesive ecosystem.
AiseraGPT for AI Bots
Customizable generative AI bot platform that allows customers to bring their own LLMs or use enterprise-grade models for domain-specific automation.
Generative AI chatbot and action bot for customer-facing support, enabling automated resolution of customer inquiries across channels.
AiseraGPT for AI Service Desk
Generative AI-powered service desk solution that handles employee IT support requests with natural language understanding and automated workflows.
AiseraGPT for AI Voice Bot
Voice-enabled generative AI bot that handles conversational interactions and automates tasks through natural language voice input.
AiseraGPT for AIOps
AI-driven operations solution that automates IT operations and incident management through agentic workflows.
Analytics & Insights
AI-driven analytics platform that provides insights into agent performance, user interactions, and business metrics.
Autobrief
AI summarization capability for condensing complex information and generating brief insights from enterprise data and communications.
Enterprise LLMs
Proprietary and integrated LLM capabilities for enterprises with support for custom model integration and fine-tuning.
GenIQ
Generative AI capability for knowledge model creation, enterprise taxonomy enhancement, and ontology building for intelligent enterprise workflows.
Hyperflows
Workflow automation capability for orchestrating multi-step, complex business processes with AI-driven intelligence and decision-making.
Integrations & Connectors
Pre-built connectors and integration capabilities with 100+ enterprise applications to enable seamless data flow and automation.
Knowledge Serving
AI-powered capability to surface relevant enterprise knowledge and documentation to users and agents in context.
Neural Search
Semantic search capability using neural networks and generative AI to conduct enterprise-wide searches across repositories and business applications.
Next-Gen ITSM
AI-driven IT Service Management platform with ticket deflection, proactive incident prediction, and cloud service automation.
Security & Compliance
TRAPS framework (Trusted, Responsible, Auditable, Private, Security) providing enterprise-grade security, compliance, and governance for AI systems.
TRAPS
Security and compliance framework for ensuring trustworthy, responsible, and compliant AI agent deployment in enterprise environments.
Universal Bot
Unified conversational interface that intelligently routes user requests across multiple domains and channels with ChatGPT-like generative AI responses.