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    Aisera

    IT service management, enterprise service management, workflow, and low-code service delivery.

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    Agent Assist

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    AI-powered assistant for augmenting human agents and enabling execution of complex, cross-domain actions within enterprise workflows.

    Natural language interface for creating custom AI agents without coding. Enables rapid agent development and customization for enterprise workflows.

    Conversational AI engine that enables natural language interactions with automated action execution through agentic workflows.

    Conversational AI capability enabling multi-turn dialogue between users and AI agents for complex problem-solving and task execution.

    System enabling complex, cross-domain autonomous actions by coordinating multiple AI agents to execute interconnected workflows.

    Core platform for building and deploying agentic AI solutions that combine chatbots and action bots for enterprise automation.

    AI Agents

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    Framework for deploying autonomous AI agents that can understand context, make decisions, and execute tasks across enterprise systems.

    AI Agents for Finance

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    Purpose-built AI agents for budget management, expense report processing, financial metrics analysis, and real-time financial reporting.

    Intelligent agents for contract management, invoice processing, inventory management, demand forecasting, and procurement automation.

    Conversational AI solution for customer support enabling 24/7 self-service, ticketing automation, and personalized assistance.

    Conversational AI solution for IT help desk automating user access management, software provisioning, and ticket resolution 24/7.

    AI-powered ITSM solution that automates service management workflows and improves IT service delivery.

    AI for ITOps

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    Platform for proactive incident prediction, automated remediation, and cloud service management across AWS, Azure, and hybrid environments.

    Enterprise-wide neural search powered by generative AI to conduct complex queries across databases, knowledge bases, and business applications with permission-aware results.

    AI-powered service desk for IT support with ticket management, auto-resolution, and 24/7 technical support across multiple channels.

    Interface for designing and deploying automated workflows powered by AI agents across enterprise domains.

    Analyzes outcomes, generates knowledge, and creates automation playbooks from past resolutions, feedback, and expert insights for continuous learning and improvement.

    AIOps

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    AI operations platform for IT operations and monitoring, including proactive incident prediction and automated remediation.

    AI-powered agent assistance tool that boosts productivity of human support agents by providing intelligent suggestions and automating routine tasks.

    Core AI assistant for executing complex, cross-domain actions across enterprise workflows with continuous performance optimization and observability.

    Aisera Unify

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    Open standards backbone leveraging A2A, MCP, and AGNTCY to integrate best-of-breed agents, apps, and tools into a cohesive ecosystem.

    Customizable generative AI bot platform that allows customers to bring their own LLMs or use enterprise-grade models for domain-specific automation.

    Generative AI chatbot and action bot for customer-facing support, enabling automated resolution of customer inquiries across channels.

    Generative AI-powered service desk solution that handles employee IT support requests with natural language understanding and automated workflows.

    Voice-enabled generative AI bot that handles conversational interactions and automates tasks through natural language voice input.

    AI-driven operations solution that automates IT operations and incident management through agentic workflows.

    AI-driven analytics platform that provides insights into agent performance, user interactions, and business metrics.

    Autobrief

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    AI summarization capability for condensing complex information and generating brief insights from enterprise data and communications.

    Proprietary and integrated LLM capabilities for enterprises with support for custom model integration and fine-tuning.

    GenIQ

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    Generative AI capability for knowledge model creation, enterprise taxonomy enhancement, and ontology building for intelligent enterprise workflows.

    Hyperflows

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    Workflow automation capability for orchestrating multi-step, complex business processes with AI-driven intelligence and decision-making.

    Pre-built connectors and integration capabilities with 100+ enterprise applications to enable seamless data flow and automation.

    AI-powered capability to surface relevant enterprise knowledge and documentation to users and agents in context.

    Semantic search capability using neural networks and generative AI to conduct enterprise-wide searches across repositories and business applications.

    AI-driven IT Service Management platform with ticket deflection, proactive incident prediction, and cloud service automation.

    TRAPS framework (Trusted, Responsible, Auditable, Private, Security) providing enterprise-grade security, compliance, and governance for AI systems.

    TRAPS

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    Security and compliance framework for ensuring trustworthy, responsible, and compliant AI agent deployment in enterprise environments.

    Unified conversational interface that intelligently routes user requests across multiple domains and channels with ChatGPT-like generative AI responses.

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