Aisera

Platform component for providing intelligent assistance within complex, multi-step workflows across enterprise domains.

Natural language interface for creating custom AI agents without requiring coding, enabling rapid agent development and customization.

Conversational AI capability enabling multi-turn dialogues with autonomous agent execution integrated throughout the conversation.

System-level coordination of multiple AI agents to execute complex, cross-domain workflows with full observability and performance monitoring.

Purpose-built autonomous agents for automating tasks and delivering answers across IT, HR, Finance, Procurement, and other enterprise domains.

AI agents for automating customer service workflows across channels, providing 24/7 support and self-service experiences.

Specialized AI agents for automating IT service desk operations including ticket deflection, auto-resolution, and 24/7 technical support.

Next-gen ITSM solution leveraging AI for ticket management, service management, cloud VM provisioning, and major incident prevention.

AIOps platform for proactive incident prediction, major incident detection, and automated remediation to minimize downtime.

AI-powered IT service desk platform delivering 24/7 support, ticket auto-resolution, and proactive issue detection.

No-code/low-code interface for creating and deploying automation workflows across enterprise systems.

Analytics engine that analyzes outcomes, generates knowledge, and creates automation playbooks from past resolutions and expert insights to enable continuous learning.

AI operations platform for automating IT operations management, incident prediction, remediation, and infrastructure provisioning across cloud environments.

A unified agentic AI platform for enterprise automation that delivers autonomous execution across IT, HR, Finance, and Procurement workflows using purpose-built AI agents.

AI assistant component enabling execution of complex, cross-domain actions within the Aisera platform with full observability and continuous performance optimization.

Open standards backbone integrating best-of-breed agents, apps, and tools using A2A, MCP, and AGNTCY standards to create a cohesive AI ecosystem.

A turnkey generative AI solution combining chatbots and action bots, built with enterprise LLMs and customizable to customer data. Understands natural language requests and triggers AI workflows to automate tasks, deployable in weeks.

AI-driven analytics platform that analyzes agent outcomes, generates knowledge, creates automation playbooks, and enables continuous learning.

AI summarization tool for automatically generating concise briefings and summaries from complex data and enterprise information.

Finance AI agent for automating budget allocation, analyzing historical data, predicting financial needs, and detecting anomalies with real-time alerts.

Aisera's agentic AI platform module allowing customers to bring their own bots and LLMs, providing flexibility to integrate custom or third-party AI models.

Procurement AI agent facilitating fast contract review by extracting crucial details and ensuring compliance with company policies and local laws.

Aisera's agentic AI platform module focused on delivering customer-facing AI experiences through intelligent chatbots and generative AI-powered interactions.

Aisera's agentic AI platform module focused on improving employee-facing AI experiences, spanning chatbots, workflows, and AI-driven task automation.

Generates domain and industry-specific ontologies for LLMs by ingesting support tickets, knowledge articles, service catalogs, and conversation logs. Automatically identifies and extracts entities with synonyms organized into logical hierarchies.

Support for leveraging proprietary Aisera LLMs or integrating customer's own large language models with tuning via LLM Studio.

Finance AI agent automating expense tracking by extracting receipt data, categorizing transactions, and flagging duplicates or fraudulent claims for compliance.

Finance AI agent analyzing financial performance in real-time with automated reporting and predictive analytics to forecast trends.

A capability that generates contextual responses and summaries in real-time by extracting and analyzing information from multiple data sources, tailored to user preferences and past interactions.

Generative AI module for leveraging enterprise taxonomies, ontologies, and knowledge models to power intelligent routing and knowledge serving.

Workflow engine for designing and executing complex, multi-step automation sequences across enterprise systems.

Extensive library of pre-built connectors enabling seamless integration with enterprise systems including ServiceNow, Workday, and cloud platforms.

Procurement and Retail AI agent proactively alerting teams when inventory levels fall below thresholds and predicting demand for optimized restocking.

Procurement AI agent automating the entire invoice processing lifecycle by triggering workflows to automate everyday invoice tasks.

Intelligent knowledge management system providing secure, permission-based access to organizational information with real-time search.

A platform to buy, build, or bring your own LLMs and operationalize them into chatbots or generative AI apps. Customizes LLMs with domain and industry-specific data while maintaining data privacy.

Tool for training and tuning large language models with organizational data, taxonomies, and domain-specific knowledge.

Enterprise-wide generative AI-powered search leveraging neural networks to understand complex queries and conduct permission-aware searches across repositories, databases, discussions, tickets, and knowledge bases.

AI-enhanced IT Service Management platform automating ticket resolution, cloud service management (AWS, Azure), and incident prevention.

Aisera's agentic AI platform module focused on operational use cases, enabling AI-driven automation and task management for business operations.

Framework ensuring AI agents are Trusted, Responsible, Auditable, Private, and Secure with built-in compliance controls and OpenTelemetry integration.

A unified interface providing ChatGPT-like generative AI responses across multiple domains, channels, and languages. Intelligently routes requests to relevant bots for optimal resolution.

Aisera's agentic AI platform module focused on voice-enabled AI interactions, enabling conversational AI through voice channels.