Aisera

AI agent capability for augmenting employee workflows and enabling execution of complex, cross-domain actions with real-time support and optimization.

Natural language interface for creating custom AI agents without requiring extensive technical expertise. Enables rapid agent development through conversational prompts.

Conversational AI platform enabling agents to understand context and execute actions through multi-turn dialogue.

Conversational AI capability enabling multi-turn dialogues with autonomous agent execution integrated throughout the conversation.

System-level coordination of multiple AI agents to execute complex, cross-domain workflows with full observability and performance monitoring.

Core platform for building, deploying, and managing agentic AI solutions across multiple experience types and business functions.

Autonomous agents that can understand requests, make decisions, and execute workflows across enterprise systems.

AI agents for automating customer service workflows across channels, providing 24/7 support and self-service experiences.

Purpose-built AI agents for IT service desk automation, including ticket deflection, auto-resolution, and user self-service across multiple channels.

Comprehensive ITSM solution with AI agents for ticket management, major incident prediction, cloud service automation, and proactive issue resolution.

AIOps platform for proactive incident prediction, major incident detection, and automated remediation to minimize downtime.

AI-powered IT service desk platform delivering 24/7 support, ticket auto-resolution, and proactive issue detection.

No-code/low-code interface for creating and deploying automation workflows across enterprise systems.

Analyzes agent outcomes and past resolutions to generate knowledge, create automation playbooks, and enable continuous learning and improvement across the enterprise.

AI-driven operations platform for automating IT operations, incident detection, remediation, and infrastructure management at scale.

A unified agentic AI platform for enterprise automation that delivers autonomous execution across IT, HR, Finance, and Procurement workflows using purpose-built AI agents.

Enterprise AI assistant enabling execution of complex, cross-domain actions across organizational workflows with built-in performance evaluation and optimization.

Open standards backbone leveraging A2A, MCP, and AGNTCY protocols to integrate best-of-breed agents, apps, and tools into a cohesive ecosystem for enterprise orchestration.

A turnkey generative AI solution combining chatbots and action bots, built with enterprise LLMs and customizable to customer data. Understands natural language requests and triggers AI workflows to automate tasks, deployable in weeks.

Flexible platform supporting bring-your-own or custom-built LLMs and bots, operationalizable into chatbots and generative AI apps.

Customer-facing generative AI chatbot that handles support requests and routes to appropriate resolution channels using conversational AI.

Generative AI-powered service desk solution that automates employee support requests through natural language understanding and AI workflows.

Voice-enabled AI bot that understands natural language spoken requests and triggers automated workflows across voice channels.

AI-driven operations management platform that automates IT operations and incident response using agentic workflows.

AI-driven analytics platform providing insights into agent performance, user behavior, and business outcomes.

AI summarizer for condensing complex information, incident reports, and customer interactions into actionable insights and brief summaries.

AI-powered budget optimization analyzing historical data, predicting future financial needs, and detecting anomalies with real-time alerts.

Finance AI agent for automating budget allocation, analyzing historical data, predicting financial needs, and detecting anomalies with real-time alerts.

Aisera's agentic AI platform module allowing customers to bring their own bots and LLMs, providing flexibility to integrate custom or third-party AI models.

Procurement AI agent facilitating fast contract review by extracting crucial details and ensuring compliance with company policies and local laws.

AI agent for accelerating contract review by extracting key details, ensuring compliance with company policies and local regulations.

Aisera's agentic AI platform module focused on delivering customer-facing AI experiences through intelligent chatbots and generative AI-powered interactions.

Aisera's agentic AI platform module focused on improving employee-facing AI experiences, spanning chatbots, workflows, and AI-driven task automation.

Generates domain and industry-specific ontologies for LLMs by ingesting support tickets, knowledge articles, service catalogs, and conversation logs. Automatically identifies and extracts entities with synonyms organized into logical hierarchies.

Support for leveraging proprietary Aisera LLMs or integrating customer's own large language models with tuning via LLM Studio.

Finance AI agent automating expense tracking by extracting receipt data, categorizing transactions, and flagging duplicates or fraudulent claims for compliance.

AI agent for automating expense tracking by extracting receipt data, categorizing transactions, and flagging duplicates or fraudulent claims for compliance.

AI agent for real-time financial performance analysis with automated reporting, predictive analytics, and trend forecasting for decision support.

Finance AI agent analyzing financial performance in real-time with automated reporting and predictive analytics to forecast trends.

A capability that generates contextual responses and summaries in real-time by extracting and analyzing information from multiple data sources, tailored to user preferences and past interactions.

Generative AI capability for creating or enhancing enterprise taxonomies, ontologies, and knowledge models tailored to organizational data and workflows.

AI-powered workflow automation engine for orchestrating multi-step business processes with autonomous execution and learning capabilities.

100+ pre-built connectors enabling Aisera to integrate seamlessly with business applications and data sources.

Procurement and Retail AI agent proactively alerting teams when inventory levels fall below thresholds and predicting demand for optimized restocking.

Procurement AI agent automating the entire invoice processing lifecycle by triggering workflows to automate everyday invoice tasks.

AI workflow automation for the entire invoice processing lifecycle, automating everyday tasks and improving processing efficiency.

Intelligent knowledge management system providing secure, permission-based access to organizational information with real-time search.

A platform to buy, build, or bring your own LLMs and operationalize them into chatbots or generative AI apps. Customizes LLMs with domain and industry-specific data while maintaining data privacy.

Tool for training and tuning large language models with organizational data, taxonomies, and domain-specific knowledge.

Enterprise-wide search using generative AI and neural networks to understand complex queries and retrieve personalized, permission-aware results across all repositories and business apps.

AI-enhanced IT Service Management platform automating ticket resolution, cloud service management (AWS, Azure), and incident prevention.

Aisera's agentic AI platform module focused on operational use cases, enabling AI-driven automation and task management for business operations.

Security and compliance framework for AI agents ensuring data privacy and regulatory adherence.

Unified conversational AI bot providing ChatGPT-like responses across multiple domains, channels, and languages with intelligent request routing.

Aisera's agentic AI platform module focused on voice-enabled AI interactions, enabling conversational AI through voice channels.