Microsoft Copilot Studio

The control plane for agents that extends Microsoft 365 infrastructure, apps, and protections to agent workflows. Provides a unified platform to manage agent creation, deployment, and governance across the organization.

Feature enabling agents to complete actions through flows, prompts, and APIs that connect to business systems.

Integrated analytics dashboard tracking agent readiness, adoption, usage, ROI, and audit logs. Powered by Microsoft Purview, Power Platform admin center, and Viva Insights.

Tools for protecting data, controlling agent creation and sharing, managing agent lifecycle, oversight of agent spend, and measuring impact through Power Platform admin center.

Features for managing dedicated development environments, agent lifecycle management, and agent spend oversight through Power Platform admin center.

Feature to set clear guidelines for agent responses using prompts, formatting rules, or summaries to ensure consistency and accuracy.

Unified management interface (via Power Platform admin center) for protecting data, controlling agent creation and sharing, and measuring impact.

A repository of pre-built agents and templates available for organizations. Provides ready-to-use agents that can be deployed as-is or customized for specific business needs.

Integration of Anthropic's Claude model as an available model option in Copilot Studio's multi-model lineup for building agents.

Integration of Anthropic's Claude models as a multi-model option within Copilot Studio for agent creation and deployment.

Multi-model support expanding Copilot Studio's language model lineup to include Anthropic models alongside existing options.

Anthropic models are now available as part of the multi-model lineup in Microsoft Copilot Studio, expanding model choice for agent builders.

Anthropic's models now integrated into Copilot Studio's multi-model lineup, allowing developers to choose between different LLM providers when building agents.

Pre-built legal agent that detects risks, deviations, and issues in contracts and recommends changes. Accelerates legal review workflows through AI analysis.

Feature to build agents that manage tasks or business processes autonomously—planning, learning, and escalating work items when needed.

Features enabling agents to manage tasks and business processes autonomously. Agents can plan, learn, and escalate work items when needed without human intervention.

A pre-built finance agent that detects variances and automates corrections in balance sheet reconciliation processes.

Feature to design agents that respond to natural language prompts with conversational flows—answering questions, guiding workflows, or completing tasks using business data.

End-to-end conversational AI platform for creating, customizing, and launching AI agents using natural language or graphical interfaces. Supports agent design, testing, publishing, and orchestration across multiple channels.

Pre-built agent template that identifies customer preferences and delivers personalized upsell recommendations for customer service.

Tools to safeguard sensitive information, maintain AI security, and ensure compliance using Power Platform governance tools.

Integration of OpenAI's GPT-5 model as an available language model option within Copilot Studio for building agents.

Integration of OpenAI's GPT-5 model into Copilot Studio, available today for building agents with the latest frontier model capabilities.

Pre-built IT operations agent that automates ticket intake and creation, triage, and communication. Provides AI-powered support for IT service management.

Deployment capability to publish agents directly in Microsoft 365 apps like Teams, SharePoint, and Microsoft 365 Copilot.

A comprehensive AI assistant integrated across Microsoft 365 applications that supports chat, agents for work, and in-app copilot capabilities with built-in security controls.

Ability to deploy agents directly in Microsoft 365 apps including Teams, SharePoint, and Microsoft 365 Copilot.

Framework supporting scalable, enterprise-ready agent development through integration of Copilot Studio and Microsoft Foundry.

An end-to-end platform for building, customizing, and deploying AI agents. Enables creation of conversational and autonomous agents using natural language or graphical interfaces, with publishing to Microsoft 365 apps, websites, and external channels.

Integration with MCP servers alongside 1,400+ external connectors to enhance agent capabilities and data access.

Capability to create multi-agent systems that route tasks to specialized agents, enabling complex process automation with agent collaboration and escalation.

Pre-built agent for customer service that identifies customer preferences and delivers personalized upsell recommendations.

Pre-built customer service agent that identifies customer preferences and delivers personalized upsell and cross-sell recommendations based on behavior and purchase history.

Pre-built HR agent that screens candidates and ranks top matches. Automates candidate identification and highlights best-fit applicants for hiring teams.

Feature to create voice or phone-based agents powered by generative AI to help users and customers more quickly.

AI-powered agents that handle voice and phone-based interactions, allowing organizations to serve users and customers faster while freeing representatives for complex cases.

Capability to create voice or phone-based agents powered by generative AI within Copilot Studio to help users and customers more quickly.

Capability to design voice or phone-based agents powered by generative AI. Enables customer and employee interactions through voice channels while freeing service representatives for complex cases.

Capability to create voice or phone-based AI agents powered by generative AI to assist users and customers while freeing service representatives for complex cases.

Capability to embed agents in websites, apps, and social channels where customers already work.

The intelligence layer behind Microsoft 365 Copilot that grounds agents with organizational knowledge, enabling custom agents tuned to workflows and integration with Model Context Protocol (MCP) servers and 1,400+ external connectors.

A control plane for agents that extends infrastructure, apps, and protections to agent workloads, leveraging familiar Microsoft 365 capabilities adapted for agent needs.