Coveo

Agentic solutions that give agents smart autonomy with retrieval-grounded actions powered by Passage Retrieval API.

Intelligent query suggestion engine that helps users refine their searches by proposing relevant follow-up queries based on search context and enterprise data.

Intelligent content and product recommendations that serve up next best actions based on user behavior.

Intelligent search that surfaces most relevant content across systems tailored by intent and context.

Core enterprise AI platform that brings relevant content across systems for search, recommendations, and agentic experiences.

Automatically provides end-users the most relevant search results for their queries using machine learning.

ML model that automatically refines and optimizes search result relevance without manual tuning.

An AI model that automatically optimizes search result relevance by analyzing user behavior and search patterns to improve ranking without manual configuration.

Optimizes case creation and boosts case deflection in customer service workflows.

Learns from users' clicks and views to recommend relevant content to other users.

E-commerce focused conversational AI that guides shoppers to products through natural dialogue.

Natural dialogue search interface that understands complex questions, refines intent through conversation, and guides users to answers.

Enterprise AI platform that unifies data across systems to deliver personalized generative experiences for customer journey optimization, employee productivity, and ecommerce.

Generative AI-powered search platform that delivers personalized, relevant search experiences across enterprise systems, turning customer intent into conversions and self-service success.

AI assistant that provides intelligent guidance and automated responses within enterprise applications, leveraging search and generative capabilities.

Integration enabling Salesforce Agentforce agents to access and leverage Coveo's AI-relevance capabilities and enterprise data.

Integration providing AI search and generative answering capabilities within Genesys customer experience platforms.

AI-powered natural language generation capability that synthesizes search results and enterprise data into human-readable answers for customer and employee queries.

Connects AI agents to enterprise data, enabling agentic systems to access and leverage organizational information for intelligent decision-making and automation.

Developer-facing APIs for integrating Coveo's search, recommendation, and AI capabilities into custom applications and workflows.

Core AI-powered search and relevance platform that uses machine learning to deliver personalized search results and recommendations across enterprise content.

Displays the most relevant facets and facet values first based on user activity and context.

Real-time, secure answer generation using LLMs and unified indexing to deliver accurate answers that drive self-service.

Personalizes search results and product rankings in real-time based on inferred user intent.

Model Context Protocol server enabling integration with AI agents and agentic frameworks.

An advanced information retrieval API that enables precise extraction and ranking of relevant text passages from unstructured enterprise data for use in AI applications.

Unified personalization engine that tailors experiences across all customer touchpoints.

Personalizes query suggestions based on real-time user interactions and behavioral patterns.

Suggests relevant products based on past and present user interactions using ML models.

Recommends relevant queries as users type in the search box, helping users discover content faster.

An AI-powered generative search capability that synthesizes enterprise data to provide accurate, contextual answers to user queries across customer-facing and internal applications.

Enhances search results with vector-based, contextual understanding to interpret user intent semantically.

Personalizes product recommendations in real-time based on user intent and session activity.

Displays a snippet of the best direct answer to a query directly in search results without generation.

AI-powered unified search foundation that consolidates search across multiple systems for customer and agent support.