3 questions every HR leader should ask

AI integration into enterprise workflows is fundamentally complicating how HR leaders evaluate employee performance, according to this IBM Consulting piece by Jamie Mackenzie. The article frames three diagnostic questions HR leaders must ask to adapt performance management frameworks for an AI-augmented workforce. As AI agents increasingly handle tasks previously attributed to individual contributors, traditional output-based metrics lose reliability as signals of human contribution or capability. The piece positions IBM Consulting as a guide for organizations rethinking talent assessment, productivity measurement, and accountability structures in AI-era operating models.